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It’s also worth noting that access has only been revoked for Bloomberg’s 2,400 or so journalists. Data for some famous clients was also accessed simply for amusement. Instead, it seems to have guided further reporting. Current and former Bloomberg journalists say the information aided reporting there, but no one has pointed us to a specific article that was published based on the terminal usage data. What qualifies as “operational reasons”? And what does “audit and monitor” mean? The contract doesn’t say. A Bloomberg spokeswoman declined to comment.īloomberg reporters had access to the last time any customer logged in, the number of times customers used particular functions on the terminal, and transcripts of chats with customer service.
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The passages in it that pertain to surveillance haven’t changed in more recent contracts drawn up for terminal subscribers, according to people who have signed them. Oceanside’s contract with Bloomberg was written and signed in 2001 it has been renewed every two years, and remains in effect. Bloomberg executives have called that access a “ mistake” and “ inexcusable,” and the company has hired outside lawyers to advise it on handling the fallout. The contract should help shed light on whether Bloomberg faces any legal risks following the revelation that, until April, all of its journalists could view data about how and when customers used their terminals.
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The city recently renewed its contract at a rate of $24,000 a year, plus some fees and taxes. It’s from the city of Oceanside, California, which has subscribed to a Bloomberg terminal since 2001 in order to manage its investments. Bloomberg’s standard contract for its terminals gives the company the right to monitor customer usage “solely for operational reasons,” according to several of those customers and a copy of a contract obtained by Quartz.